FAQ

General

Where and when does the exhibition take place ?

The exhibition will be at the Expo Center Hamburg.

Messeplatz 1

20537 Hamburg

Hall A1, 10.000 sqm

Our opening hours are:

Saturday, 16th November 2019 (B2B) from 09.00 a.m. to 12:00 a.m.

Sunday, 17th  November 2019 (B2B) from 09:00 a.m. to 12:00 a.m.

Saturday, 16th November 2019 (B2C) from 12.00 a.m. to 07:00 p.m.

Sunday, 17th  November 2019 (B2C) from 12:00 a.m. to 05:00 p.m.

What is the minimum age for entrance at the Exhibition ?
Everybody who is 18 years old or older can access the exhibition. A warrant/authorization of the parent / guardian cannot be accepted.
Can I visit the exhibition in company of a parent/guardian if I'm under 18 years old ?
No, every visitor has to be at least 18 years old. There will be identity checks.*
Are animals allowed ?
No, animals are not allowed during the exhibition and do not get access. Unfortunately even guide dogs are not allowed to enter the exhibition.
Is it permitted to bring food and drinks to the exhibition halls?
No, unfortunately not. It is prohibited by the rules of the Expo Center Hamburg.

On Site

Is it the same hall as the last year ?
Its our first time in Hamburg.
Is the hall barrier-free for wheelchair and disabled guests ?
Yes, all the exhibition grounds are barrier-free.
Is vaping allowed inside the hall ?
Yes, inside the hall vaping is allowed, but in the public fair rooms (hallways, other parts of the building) vaping is not allowed.
Are there any doctors on site ?
Yes, of course a team of paramedics & an ambulance will be available during the event.
Where do I park ?

Yes, here we recommend the parking Eat

More than 850 parking spaces are available throughout the exhibition grounds.

Is there a place where I can store my bag / backpack ?

There will be a Garderobe and locker.

Is there a possibility to get food and beverages ?
There will be a complete catering concept. A variety of food and beverages will be available.
Will I be filmed or photographed ?
By entering the halls, you agree to the recording and transfer of rights of use to the event agency Simeonidis. The press, creators and some private photographers will be there, and you may appear on images that are subsequently published.

Tickets

Where can I buy tickets ?

Tickets are here available .

Can I buy tickets on site ?
Yes, tickets can be bought at our booths at the exhibition.
Do I have to print the ticket or is it ok to just have it on my mobile device ?
It is sufficient to have the Scan-Code on the mobile phone. It has to be readable. Of course, you can also print the ticket.
I've lost my ticket, how do I get a duplicate ?
please write us an E-Mail to info@the-hall-of-vape.de
I've bought more than one ticket and my name is on all of them. Is this a problem ?
That’s no problem. Only the different Scan-Code is important.
Is the ticket also valid to use public transportation ?
No, there’s no partnership with public transportation.

Miscellaneous

Are there any hotels nearby ?
Please note the following link:
Click here
Persons who do not adhere to the youth protection guidelines and the prohibition of animals will not be admitted and the cost of the tickets will not be reimbursed.